11

Case IH 11 – EIC (Electronic Instrument Cluster) / ICU (Instrument Control Unit): Memory Retention Error of Operator Setting for Slip Alarm, Slip Zero Reference Constant, Implement Width and Service Hours

Issue description

The internal memory of the instrument cluster has failed to retain the specific operator-programmed constants and settings after the machine was powered down.

Applies to these machines

  • MXM
  • Case IH MXM Series
  • MXM120
  • MXM130
  • MXM140
  • MXM155
  • MXM175
  • MXM190
  • Case IH STX Steiger 4WD Series
  • STX375
  • STX425
  • STX450
  • STX500
  • Case IH MX Magnum Series
  • MX180
  • MX200
  • MX220
  • MX240
  • MX270
  • MX285

Check the cause

  1. Verify battery voltage and ensure the battery disconnect switch (if equipped) is functioning properly, as sudden power loss or poor grounds can trigger memory retention errors.

  2. Turn the key ON and navigate the instrument cluster menus to check the current values for the slip alarm, slip zero reference, implement width, and service hours.

  3. Attempt a manual reprogramming of the constants into the instrument panel to see if the memory will hold them.

Repair steps

  1. Re-programme the Constants

    Using the instrument cluster interface, manually re-enter the operator settings for the Slip Alarm, Slip Zero Reference Constant, Implement Width, and Service Hours.

  2. Cycle the Power

    Turn the keystart switch to the OFF position. Wait a few moments to allow the system to power down completely.

  3. Verify Retention

    Turn the keystart switch back to the ON position and re-check the programmed values.

  4. Evaluate and Replace

    If the values are correct and the code clears, the issue may have been a temporary voltage drop. If the values are not correct or if Error Code 11 persists, the internal memory of the cluster has permanently failed. You must replace the instrument panel.

Parts you might need

(6)
  • Instrument Cluster / Dashboard

    87749731

    For Case IH MXM Series. Often interchangeable with New Holland TM series equivalents.

  • Instrument Cluster / Dashboard

    82031665

    For Case IH MXM Series. Often interchangeable with New Holland TM series equivalents.

  • Instrument Cluster / Dashboard

    82036342

    For Case IH MXM Series. Often interchangeable with New Holland TM series equivalents.

  • Instrument Cluster / ICU Module

    86989494

    For Case IH STX 4WD & MX Magnum Series. Verify serial number breaks (e.g., before/after S/N JEE0106701) as some clusters require separate software downloads from a service tool, while others are pre-programmed basic/deluxe modules.

  • Instrument Cluster / ICU Module

    434711A1

    For Case IH STX 4WD & MX Magnum Series. Older part number replaced by 86989494.

  • Instrument Cluster / ICU Module

    362030A1

    For Case IH STX 4WD & MX Magnum Series. Older part number replaced by 86989494.

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