18373

Case IH 18373: CAN Message Rolling Counter Failure

Issue description

A rolling counter failure is a CAN bus communication error indicating that the receiving module is seeing erratic, intermittent, or incorrect data. This is typically caused by frame loss due to high CAN bus load, message bursts during startup, or an intermittent physical connection in the CAN bus wiring. The naming convention suggests it relates to a user input device such as a joystick or armrest controller.

Applies to these machines

  • MAXXUM T4E
  • VESTRUM CVX

Check the cause

  1. Inspect the wiring harness and connectors between the user interface controls (joysticks/pedals) and the main vehicle controller for loose pins, corrosion, or chafing.

  2. Check if the error occurs only during startup or when multiple commands are issued simultaneously, which can indicate a software issue or bus overload.

  3. Clear the DTC using a diagnostic scanning tool, cycle the ignition switch, and wait to see if the code returns.

Repair steps

  1. Repair or replace wiring

    Repair or replace the intermittent CAN bus wiring connection.

  2. Update software

    Update the software on the affected modules to resolve message timing/burst issues.

  3. Replace transmitting module

    Replace the transmitting module (e.g., the user command interface) if its internal CAN controller has failed.

Parts you might need

(3)
  • CAN Bus Wiring Repair Kit

  • CAN Bus Wiring Repair Kit

    Generic part depending on dealer diagnosis

  • User Command Module / Joystick Controller

    Generic part depending on dealer diagnosis

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