19345

Case IH 19345 – Engine Control Module (ECM) or SCR Control Module: Timeout error of CAN receive frame HCUData

Issue description

The Engine Control Module (ECM) or SCR controller is not receiving the expected CAN bus communication messages from the Heater Control Unit (HCU) within the required timeframe. The HCU is responsible for managing the heating of the Diesel Exhaust Fluid (DEF) / AdBlue system to prevent it from freezing.

Applies to these machines

  • Tier 4b
  • Tier 4 Final
  • Magnum
  • Maxxum
  • Puma
  • Steiger
  • Vestrum
  • Farmall
  • Axial-Flow combines
  • Patriot sprayers
  • Titan sprayers
  • 580N backhoe loaders
  • 580SN backhoe loaders
  • SV-series skid steers

Check the cause

  1. Inspect the CAN bus wiring harness connecting the Heater Control Unit (HCU) to the ECM/SCR controller for physical damage

  2. Ensure the CAN cable is fully seated and not disconnected or broken at the connectors

  3. Use a multimeter to check for short circuits in the HCU wiring

  4. Verify the Heater Control Unit is receiving proper 12V/24V power and has a solid ground connection

Repair steps

  1. Repair Wiring

    If the diagnostic checks reveal a broken wire, disconnected plug, or short circuit in the CAN bus harness, repair or replace the affected wiring section.

  2. Replace the HCU

    If the wiring harness, power, and ground are all confirmed to be in good working order but the CAN timeout error persists, the Heater Control Unit itself has failed internally.

  3. Install New Unit

    Remove the defective HCU and install the replacement unit.

  4. Clear Codes

    Connect an Electronic Service Tool (EST) to clear the fault codes and verify that CAN communication between the HCU and ECM has been restored.

Parts you might need

(6)
  • DEF Heater Control Unit

    Generic part name

  • HCU Relay

    Generic part name

  • DEF Supply Module

    Generic part name

  • Relay - Control Unit 12V (DEF Heater)

    47392139

    Commonly fits Case IH SV-series skid steers and 580SN backhoe loaders.

  • DEF Supply Module

    84246892

    Replaced by 84341797. Fits Case IH Maxxum, Puma, Magnum, and Steiger tractors, as well as various combines.

  • DEF Supply Module

    84341797

    Replaces 84246892.

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