19721

Case IH 19721 – DCU (Dosing Control Unit): EEPROM / Checksum failures | EEPROM write error / No corresponding variant number error | P062F Internal Control Module EEPROM Error

Issue description

The control module has detected an internal memory failure. The EEPROM has either failed a memory checksum test, failed to write data to the memory chip, or lost its programmed variant number.

Applies to these machines

  • Tier 4a
  • Case IH Magnum Tractors: 235, 260, 290, 315, 340 (Series 4)
  • Case IH Steiger Tractors: 350, 400, 450, 500, 550, 600
  • Case IH Axial-Flow Combines: 7230, 8230, 9230
  • Tier 4B

Check the cause

  1. Check system voltage: Inspect the battery, alternator output, and main ground straps connected to the DCU, as EEPROM write errors are frequently caused by low battery voltage, voltage spikes, or poor grounds during initialization or shutdown.

  2. Check for related codes: Look for ignition switch plausibility errors (e.g., 19730) or main relay codes (e.g., 19739, 19742) which can interrupt the DCU's memory saving process.

  3. Attempt a software flash: Connect the Case IH Electronic Service Tool (EST) and attempt to clear the code. If active, have a dealer technician attempt to re-flash the DCU software to recover the memory.

Repair steps

  1. Disconnect battery power

    Turn off the machine and disconnect the main battery power to prevent electrical arcing.

  2. Locate the DCU

    Locate the Dosing Control Unit (DCU). It is typically mounted near the DEF/AdBlue tank and pump supply module.

  3. Disconnect and inspect wiring harness

    Carefully disconnect the main wiring harness connectors from the DCU. Check the harness pins for any signs of corrosion or water intrusion that may have shorted the module.

  4. Remove faulty DCU

    Unbolt the faulty DCU from its mounting bracket and remove it.

  5. Install replacement DCU

    Install the replacement DCU and secure the mounting bolts.

  6. Reconnect harness and battery

    Reconnect the wiring harness and restore battery power.

  7. Program the new DCU

    Connect the Case IH Electronic Service Tool (EST) to program the module, install the latest software, and configure the specific variant number for your exact machine. (Note: CNH requires software installation and passwords for this module).

Parts you might need

(1)
  • Dosing Control Unit (DCU) / DEF Controller Module

    84246892

    Supersedes previous part numbers 84329595, 84381066, and 84517750. Bosch Denoxtronic DCU 17 CV 51. Requires dealer software installation and variant configuration upon installation.

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