Case IH 19876 – HCU (Heater Control Unit): PRC low for voltage at DEF/AdBlue Supply module Heater (via HCU)
Issue description
The voltage detected on the circuit for the Diesel Exhaust Fluid (DEF) Supply Module Heater has dropped below the minimum acceptable range, indicating a failure in the electrical supply or the heater element itself.
Applies to these machines
5 machines- Tier 4b
- 580N
- 580SN
- 590SN
- 570N EP
Check the cause
Verify battery and Terminal 30 voltage to ensure the system is receiving proper overall voltage (low voltage can disable power stage diagnostics)
Inspect the wiring harness and connectors going to the DEF Supply Module Heater for corrosion, chafing, or loose pins
Disconnect the DEF Supply Module Heater and test the resistance (Ohms) of the heating element using a multimeter (an open circuit or dead short indicates a failed element)
Check the voltage output from the Heater Control Unit (HCU) to the DEF supply module to ensure the HCU is sending the correct voltage
Repair steps
Power Down
Turn off the machine and disconnect the battery to prevent electrical shorts.
Locate the Module
Locate the DEF Supply Module (Dosing Module) on the machine, which houses the supply pump and the integrated heater.
Disconnect
Unplug the electrical connector specifically routed to the DEF Supply Module Heater.
Repair/Replace
If the diagnostic tests revealed a wiring issue, repair the damaged section of the harness. If the heater element failed the resistance test, remove the DEF Supply Module/Heater assembly.
Install
Mount the new DEF Supply Module or Heater assembly and secure the fluid lines and electrical connectors.
Relearn/Program
Reconnect the battery. Note: If the entire DEF Dosing Supply Module is replaced, the new module may need to be programmed/calibrated to the vehicle's ECM using the Case Electronic Service Tool (EST).
Clear Codes
Use a diagnostic tool to clear the 19876 fault code. Run the machine to ensure the code does not return.
Parts you might need
(8)DEF Pump / Dosing Supply Module
5801730656Bosch/Case OEM
DEF Pump / Dosing Supply Module
84247021Bosch/Case OEM
DEF Pump / Dosing Supply Module
47511724Bosch/Case OEM
DEF Pump / Dosing Supply Module
5801773340Bosch/Case OEM
DEF Pump / Dosing Supply Module
0444023058Bosch
DEF Heater Assembly
80420Hartmann Controls aftermarket
DEF Heater Hose
84371117Case IH OEM
Heater Component
2854837Case OEM
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