002003.09

John Deere 002003.09 – ICU / ICC: PTI or PTQ Message Missing

Issue description

The Instrument Control Unit (ICU) or Armrest Control Unit (ACU) has lost communication with the Powertrain Control Unit (PTI/PTQ or TCU) over the CAN bus network. The .09 suffix indicates an abnormal update rate, meaning the expected signal from the transmission controller is missing. While the dash may display a generic 'Repair at Earliest Convenience' message, the underlying issue is a communication breakdown that can be caused by blown fuses, poor grounds, damaged CAN wiring, or a faulty control unit.

Applies to these machines

  • 3033r
  • 4044m
  • 5075E
  • 7720
  • 7820
  • 7920
  • 7630
  • 7730
  • 7830
  • 7930
  • 7810
  • 8130
  • 8230
  • 8330
  • 8430
  • 8530
  • 9230
  • 9330
  • 9430
  • 9530
  • 9630
  • 750C
  • 850C
  • 550K
  • 650K

Check the cause

  1. Restart the tractor to see if the communication error is a temporary glitch

  2. Check the transmission controller power fuses (e.g., F6 for 7000/8000 IVT/AutoPowr, F35 for PowrQuad Plus, or F9/F24 depending on model)

  3. Inspect battery terminals and main frame ground connections for corrosion and tightness

  4. Perform a CAN bus resistance test at the 9-pin diagnostic connector (measure resistance between Pin C and Pin D; expected is 60 Ohms)

  5. Visually inspect the wiring harness between the ICU and the transmission controller for rodent damage, chafing, or corrosion

Repair steps

  1. Replace blown fuse

    If a blown fuse is found, replace it with one of the same rating. If it blows immediately, trace the power wire to the transmission controller to locate and repair a short circuit.

  2. Repair battery and ground connections

    Disconnect loose or corroded connections, clean thoroughly with a wire brush until shiny metal is exposed, and securely retighten.

  3. Repair CAN bus wiring or terminators

    If resistance is 120 Ohms, locate and replace the missing or faulty 120-Ohm terminating resistor. If resistance is 0 Ohms or open-loop, repair broken wires, shorts, or replace corroded connectors in the harness.

  4. Replace transmission controller

    If all fuses, wiring, and CAN bus resistance checks pass, the transmission controller (PTI/PTQ) has likely failed internally and must be replaced.

Parts you might need

(17)
  • Transmission Control Unit

    AT194502

    Fits 750C, 850C

  • Transmission Control Unit (Remanufactured)

    RM100042

    Substitute for AT194502

  • Fits various 7R and 8R models

  • PowerShift Transmission Control

    RE593951
  • Transmission Control Unit

    AT423124

    Fits various K-series models like 550K, 650K

  • Transmission Control Unit

    AT453115

    Alternate part number

  • Transmission Control Unit

    AT532772

    Alternate part number

  • Automotive blade-type fuse

    Verify correct amperage for specific model

  • Wiring Harness/Connectors

    Requires specific part number from the John Deere parts catalog for the machine in question

  • Used across many platforms (5M to 9R/9RT). Confirm connector type before ordering.

  • Confirm specific connector type on the machine.

  • Transmission / CAN Bus Wiring Harness

    RE566570

    Example part number. Highly variable; use John Deere Parts Catalog with specific tractor serial number.

  • Transmission / CAN Bus Wiring Harness

    AT335962

    Example part number. Highly variable; use John Deere Parts Catalog with specific tractor serial number.

  • Transmission / CAN Bus Wiring Harness

    AL232661

    Example part number. Highly variable; use John Deere Parts Catalog with specific tractor serial number.

  • Verify by serial number. Note: AXE79387 has been superseded by AXE91697.

  • Precision Time Protocol (PTP) Controller Main Wiring Harness

    AT536913

    Verify by serial number.

  • Generic Vehicle Controller

    8976588030

    Verify by serial number.

Get help to fix this fault by requesting a quote

Browse other John Deere codes