520871.13

John Deere 520871.13 – SFA (Front Chassis Module / Suspended Front Axle Control Unit) or CSC (Cab Suspension Control Unit): Control software internal fault / EEPROM Reading Error with Operator Preference Data / Configuration Settings Error

Issue description

The control module has detected an internal fault when attempting to read its EEPROM (memory). Specifically, it detects that one or more values of the operator preference data or configuration data are out of range, corrupted, or invalid, causing the module's operating mode to reset to its factory default values.

Applies to these machines

  • 6110M
  • 6120M
  • 6130M
  • 6145M
  • 6155M
  • 6175M
  • 6195M
  • 6110R
  • 6120R
  • 6130R
  • 6145R
  • 6155R
  • 6175R
  • 6195R
  • 6215R
  • 8225R
  • 8245R
  • 8270R
  • 8295R
  • 8320R
  • 8335R
  • 8345R
  • 8370R
  • 8400R
  • 6090MC
  • 6090RC
  • 6100MC
  • 6100RC
  • 6110MC
  • 6110RC

Check the cause

  1. Perform a power cycle reset by turning the ignition switch off, waiting for the modules to power down completely, and turning it back on

  2. Check the CommandCenter display for any specific solutions or prompts asking to confirm or re-enter operator preferences

  3. Verify if the SFA or CSC was recently flashed, reprogrammed, or if the tractor experienced dead batteries, as voltage spikes or drops during memory writing cause EEPROM corruption

  4. Check for associated low voltage codes (e.g., SFA 523666.04 or CSC 523666.04) which indicate the module is not getting enough power to maintain its memory

Repair steps

  1. Cycle the Ignition

    Turn the tractor off, remove the key, and wait 3-5 minutes for the CAN bus to go to sleep. Turn the key back on to see if the code clears.

  2. Reconfigure Settings

    If the code remains active, navigate to the suspension settings in the CommandCenter display. Because the module has reverted to factory defaults, you must manually re-enter the operator preference data and save it.

  3. Perform Suspension Calibration

    If the SFA or CSC has lost its configuration, it may have also lost its positional calibration. Initiate a suspension calibration procedure via the monitor.

  4. Reprogram the Module

    If the settings will not save or the code immediately returns upon key cycle, the module's software is corrupted. A John Deere dealer will need to connect Service ADVISOR to re-flash the SFA/CSC payload.

  5. Replace the Module

    If Service ADVISOR cannot successfully flash the module, or if the EEPROM has suffered a hard physical failure, the control unit itself must be replaced.

Parts you might need

(2)
  • Front Chassis Control Unit (SFA Module)

    Control modules cannot be installed 'plug-and-play.' A new module will arrive blank and must be programmed with John Deere Service ADVISOR to match the tractor's VIN and equipment payload before it will function.

  • Cab Suspension Control Unit (CSC Module)

    Control modules cannot be installed 'plug-and-play.' A new module will arrive blank and must be programmed with John Deere Service ADVISOR to match the tractor's VIN and equipment payload before it will function.

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