John Deere 523843.31 – HCC: Quick Raise/Lower Switch, Fault
Issue description
There is a CAN BUS message error or communication breakdown between the Quick Raise/Lower (QRL) switch and the control module, indicating the signal from the switch is missing, out of valid range, or shorted.
Applies to these machines
37 machines- 6110R
- 6120R
- 6130R
- 6145R
- 6155R
- 6175R
- 6195R
- 6215R
- 5075M
- 5085M
- 5100M
- 5100MH
- 5100ML
- 5115M
- 5115ML
- 6090MC
- 6090RC
- 6100MC
- 6100RC
- 6110MC
- 6110RC
- 5080R
- 5090R
- 5100R
- 5080RN
- 5090RN
- 5100RN
- 8130
- 8230
- 8330
- 8430
- 8530
- 8245R
- 8270R
- 8295R
- 8320R
- 8345R
Check the cause
Cycle the tractor's key switch off and on, and cycle the hitch control lever three times to attempt a system recovery
Ensure that the remote fender switch and the in-cab Quick Raise/Lower switch are not being pressed or stuck at the same time
Inspect the external rear fender Quick Raise/Lower switches for physical damage, packed dirt, or water ingress
Test the circuit and harness between the QRL switch and the HCC/HCU using a multimeter to check for a short to ground or an open circuit
Observe the QRL diagnostic indicator on the dash (if equipped) to identify if the blink code points to the switch itself or the circuit
Repair steps
Disconnect Power
Turn off the tractor and disconnect the battery to prevent electrical spikes.
Access the Switch
Locate the faulty Quick Raise/Lower switch (diagnostics will usually isolate whether it is the left fender, right fender, or in-cab switch) and remove the mounting screws or retaining clips holding the switch housing to the fender/console.
Inspect the Connector
Unplug the wiring harness connector. Inspect the pins for corrosion, bent terminals, or moisture. Clean with electrical contact cleaner if necessary.
Test the Switch
Perform a continuity test on the switch itself while toggling it. If the switch fails to show proper continuity or is internally shorted, it must be replaced.
Replace and Reassemble
Plug the harness into the new OEM switch, secure it back into the mounting location, and reconnect the battery.
Clear Codes and Calibrate
Turn the key on, clear the stored HCC 523843.31 fault code via the CommandCenter or diagnostic tool, and test the hitch operation to ensure the module recognizes the new switch.
Parts you might need
(1)Quick Raise/Lower Switch
AL158767Specific part numbers vary heavily by cab configuration and tractor series. Ensure you verify whether the failed switch is the external fender-mounted switch (weatherproofed) or the internal cab console switch, as they are not interchangeable.
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